Reporting to Service Department Management, the ideal candidate will be responsible for:

• Conduct research and analysis to identify new and emerging business opportunities – to include; new markets, areas of growth, customer engagement strategies, examining trends, partnerships, products/services innovations. As well as devising new approaches to reach and penetrate existing markets.
• Proactively generate leads and cold call activities to reach out to prospective customers.
• Contribute to planning of sales campaigns aimed at increasing sales performance of the department.
• Perform sales forecasting and analysis, with a focus on presenting these insights and recommendations to senior management/ board of directors.
• Engage in both face-to-face and over the phone interactions with customers as required.
• Cultivate and develop relationships with customers.
• Demonstrate and acute understanding of customer needs and respond effectively with a plan of to meet those needs.
• Think strategically by envisioning the broader organisational goals and setting clear aims and objectives in order to drive business development and enhancement.
• Implement strategic initiatives through necessary planning in order to implement operational changes and enhancements.
• Collaborate with the marketing department to explore and discuss promotional activities and strategies.